Here to help
Aboard & Able Support
Need help with your account, course access, downloads, or learning progress? Get in touch.
Contact support
Tell us what happened and what you were trying to do. If you can, include:
- Your device model and whether you’re using the app or a web browser.
- The app version, if available, and the course or question involved.
- A screenshot of the issue, with personal information hidden.
Please don’t send passwords, verification codes, or payment details.
Feedback on a question
Please submit question feedback through the feedback link on the question in the app. This keeps your feedback connected to the question you’re reviewing.
Privacy and account data
You can start account deletion in Account settings. Completed deletion removes saved account progress. In the iPhone app, it also removes that account’s local practice, downloads, and unsynced answers. If device cleanup does not finish, return to Account settings and use Retry cleanup. Guest data and other accounts’ data remain. The web version has a separate browser-data cleanup choice. If deletion cannot complete or you have a question about retained records, contact: